1. Who We Are
The Kamayo Delivery app is operated by Kamayo Ecommerce Private Limited for authorized delivery staff handling Kamayo orders.
| Company | Kamayo Ecommerce Private Limited |
|---|---|
| CIN | U47912DL2025PTC452909 |
| Address | Plot No-WZ-A-2-B KH-3/24, Sainik Nagar, Near Mandir, Uttam Nagar, West Delhi, New Delhi, Delhi, India, 110059 |
| kamayoonlinesupport@gmail.com |
2. Data We Collect
| Data category | Examples and purpose |
|---|---|
| Personal information | Name, staff user ID and phone number for app functionality, identity verification, login and account management. |
| Precise location | GPS latitude/longitude and related delivery-tracking data while delivery tracking is active, for pickup, route progress, customer delivery and operational safety. |
| App activity and interactions | Order acceptance, pickup, out-for-delivery, nearby, delivery, failure and related action history for app functionality and operational records. |
| Device identifiers | App/device ID and push-notification token used to register the device and deliver assignment alerts. |
| Technical and security data | Login/session records, app version, platform, IP address, error and security logs required to operate and protect the service. |
3. How We Use Data
- Authenticate and manage the delivery-staff account.
- Assign orders and record delivery progress.
- Show pickup/delivery information needed for assigned work.
- Send assignment and operational push notifications.
- Maintain delivery, payment-collection, proof, support, fraud-prevention and audit records.
- Meet legal, tax, accounting and dispute-resolution obligations.
4. Precise Location
Precise location is used only for delivery app functionality, including active delivery tracking. Location collection depends on device permission and the delivery workflow. Disabling permission can prevent tracking-dependent functions from working.
5. No Data Shared with Third Parties
Limited information may be processed by service providers acting only on Kamayo's behalf—for example hosting, security and push-notification infrastructure—or disclosed where legally required. Such processing is limited to providing and protecting the service and is not treated as a sale of data.
6. Security
Data is encrypted in transit using HTTPS/TLS. We also use authentication, access controls and operational safeguards. No system can guarantee absolute security.
7. Retention and Account Deletion
Account and operational data is retained while needed for delivery operations and for legal, accounting, fraud-prevention, safety or dispute requirements. After an approved deletion request, the staff account is made inactive and direct profile identifiers are anonymized. Order, assignment, payment, proof, audit and accounting history may be retained where required.
Submit a verified request at Kamayo Delivery Account Deletion.
8. Your Choices
You may request access, correction or deletion of eligible personal data. Some data cannot be deleted immediately when an active assignment, unresolved payment, investigation or retention obligation exists.
9. Policy Updates
We may update this policy when the app, legal requirements or data practices change. The updated version will be posted here.
Effective date: 31 July 2026
10. Contact
Privacy questions can be sent to kamayoonlinesupport@gmail.com or through Kamayo's official support channels.