1. Who We Are
The Kamayo Partner Store app and panel are operated by Kamayo Ecommerce Private Limited for approved Partner Stores.
| Company | Kamayo Ecommerce Private Limited |
|---|---|
| CIN | U47912DL2025PTC452909 |
| Address | Plot No-WZ-A-2-B KH-3/24, Sainik Nagar, Near Mandir, Uttam Nagar, West Delhi, New Delhi, Delhi, India, 110059 |
| kamayoonlinesupport@gmail.com |
2. Data We Collect
| Data category | Examples and purpose |
|---|---|
| Store and owner details | Store name, owner name, phone number, address, latitude/longitude, service radius, agreement and approved KYC references for setup, login, account management and pickup operations. |
| Order and inventory data | Assigned orders, order items, stock allocation/reservation and fulfillment state required to run Partner Store operations. |
| Commission and settlement data | Order-linked commission, ledger and settlement/payment status for accounting, payout and dispute records. |
| App activity and interactions | Accept, reject, pack, dispatch, alert-dismissal and related action history for app functionality and audit purposes. |
| Device identifiers | App/device ID and push-notification token used to register the device and send order, timeout and settlement alerts. |
| Technical and security data | Login/session records, app version, platform, IP address, error and security logs required to operate and protect the service. |
3. How We Use Data
- Verify, authenticate and manage the Partner Store account.
- Rank/assign suitable stores and provide pickup information.
- Operate order acceptance, rejection, packing and dispatch workflows.
- Maintain inventory, commission, settlement and audit records.
- Send order and settlement push notifications.
- Prevent fraud and meet legal, tax, accounting and dispute-resolution obligations.
4. No Data Shared with Third Parties
Limited information may be processed by service providers acting only on Kamayo's behalf—for example hosting, security and push-notification infrastructure—or disclosed where legally required. Such processing is limited to providing and protecting the service and is not treated as a sale of data.
5. Security
Data is encrypted in transit using HTTPS/TLS. We also use authentication, access controls and operational safeguards. No system can guarantee absolute security.
6. Retention and Account Deletion
Store, order and financial data is retained while needed for operations and for legal, accounting, tax, fraud-prevention or dispute requirements. After an approved deletion request, the store is suspended and direct owner/store identifiers are anonymized. Order, ledger, commission, settlement and audit history may be retained where required.
Submit a verified request at Partner Store Account Deletion.
7. Your Choices
You may request access, correction or deletion of eligible personal data. Deletion approval may wait until active orders and outstanding settlements are closed.
8. Policy Updates
We may update this policy when the app, legal requirements or data practices change. The updated version will be posted here.
Effective date: 31 July 2026
9. Contact
Privacy questions can be sent to kamayoonlinesupport@gmail.com or through Kamayo's official support channels.